Premier Workshop Series

Each of our nine (9) Premier workshops covers specific training needs and includes live in-person facilitation or via web conference (Zoom, MS Teams, and Webex).

Customer Service

  • Customer Service DISC/Competencies
  • Providing Exceptional Customer Service
  • Telephone Etiquette
  • Handling Difficult Customers

PROFESSIONAL DEVELOPMENT

  • Goal Setting Skills
  • Time Management Skills
  • Organizational Skills
  • Presentation Skills

TEAM-BUILDING

  • Team Dynamics/Behavior DISC
  • Cultivating a High-Performance Team
  • Understanding Roles
  • Change Management

NEW SUPERVISOR

  • Supervising Previous Peers
  • Coaching & Mentoring
  • Facilitating Productive Meetings
  • Conducting Performance Reviews

SALES TRAINING

  • Salesperson Competencies DISC
  • Coaching Salespeople
  • Assertiveness & Self-Confidence
  • Consultative Sales Approach

WORKPLACE BEHAVIOR/CULTURE

  • Accountability in the Workplace
  • Civility in the Workplace
  • Professionalism in the Workplace
  • Safety in the Workplace

DIVERSITY AND INCLUSION

  • Workplace Diversity
  • Unconscious Bias
  • Generational Differences
  • Conflict Resolution

INTER-PERSONAL SKILLS

  • Communication Skills
  • Taking Initiative
  • Employee Motivation
  • Workplace EQ

MS OFFICE SUITE

  • MS Word & Excel Essentials
  • MS Word & Excel (Expert)
  • MS PowerPoint (Expert)
  • MS Teams

NOTE: Customized Training Packages are available. Choose any four (4) individual courses listed in our Training Library.

Professional Development Online Courses Catalog

Bring your training program online with our exclusive eLearn Library offering dozens of web-based (WBT) professional development courses to choose from at your fingertips.

Select your training under each of the six (6) professional development categories below to view your training options.
Once selected add to cart for pricing.  Discounts available for bulk course purchase.

eLearning Library: