Premier Workshop Series
Each of our nine (9) Premier workshops covers specific training needs and includes live in-person facilitation or via web conference (Zoom, MS Teams, and Webex).
Customer Service
- Customer Service DISC/Competencies
- Providing Exceptional Customer Service
- Telephone Etiquette
- Handling Difficult Customers
PROFESSIONAL DEVELOPMENT
- Goal Setting Skills
- Time Management Skills
- Organizational Skills
- Presentation Skills
TEAM-BUILDING
- Team Dynamics/Behavior DISC
- Cultivating a High-Performance Team
- Understanding Roles
- Change Management
NEW SUPERVISOR
- Supervising Previous Peers
- Coaching & Mentoring
- Facilitating Productive Meetings
- Conducting Performance Reviews
SALES TRAINING
- Salesperson Competencies DISC
- Coaching Salespeople
- Assertiveness & Self-Confidence
- Consultative Sales Approach
WORKPLACE BEHAVIOR/CULTURE
- Accountability in the Workplace
- Civility in the Workplace
- Professionalism in the Workplace
- Safety in the Workplace
DIVERSITY AND INCLUSION
- Workplace Diversity
- Unconscious Bias
- Generational Differences
- Conflict Resolution
INTER-PERSONAL SKILLS
- Communication Skills
- Taking Initiative
- Employee Motivation
- Workplace EQ
MS OFFICE SUITE
- MS Word & Excel Essentials
- MS Word & Excel (Expert)
- MS PowerPoint (Expert)
- MS Teams
NOTE: Customized Training Packages are available. Choose any four (4) individual courses listed in our Training Library.
Professional Development Online Courses Catalog
Bring your training program online with our exclusive eLearn Library offering dozens of web-based (WBT) professional development courses to choose from at your fingertips.
Select your training under each of the six (6) professional development categories below to view your training options.
Once selected add to cart for pricing. Discounts available for bulk course purchase.